Shipping/Return Policy
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items. Please contact us for any questions regarding processing and shipping.
Estimated Shipping Times
Canada: 1-2 Weeks
North America: 2-3 Weeks
I will do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Custom and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. LIL' X & Co. are not responsible for delays due to customs.
Payment- Secure options
Mastercard, Amex, Visa, Apple pay, Google pay and PayPal
Returns and Exchanges
I gladly accept returns and cancellations. Just contact me within 3 days of delivery and ship the items back to me within 7 days of delivery. I do accept Cancellations; however, it must be requested within 6 hours of your purchase.
I do not accept exchanges. However please contact me if you have any issues regarding your order.
The Following items cannot be returned or exchanged
. Custom or personalized items
. Digital Downloads
. Intimate items ( for health/hygiene reasons)
. Perishable products ( like food or flowers)
. Items on Sale
- Wood, bamboo or concrete Trays
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
